Shipping and Delivery

For customers located in US, shipping time from Los Angeles warehouse is 1-7 days.

After your order is complete, it takes us 1-3 business days to process your order and get it ready for the shipping center. Normally the delivery time is between 7-20 business days. For customers located in US, AU, UK, NZ, CA the delivery time will be faster.

Security Check and Customs Clarence is the only part that may affect the delivery time. We will keep track of your order and feel free to drop us a line if your parcel is delayed.

Shipping Center: Hong Kong, Beijing/China

Tracking

Once the order is shipped, please allow 1 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website or Click Here

Wrong address

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.

Lost or stolen package

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.